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Shipping & Returns Terms and Conditions

Age Requirement

Under the Liquor Control Reform Act 1998 it is an offence to supply liquor or allow liquor to be supplied to a person under the age of 18. It is a condition of sale that you must be 18 years of age or over to purchase wine from Botanica Estate as per our Liquor Licence Botanica Estate reserves the right to request proof of age prior to shipment.

Online Orders

All prices listed on our website are in Australian Dollars and inclusive of GST and WET. Hesket Estate accepts payment via PayPal, Visa or MasterCard (processed via PayPal). Our wine is available subject to the wine being in stock. If sold out we will contact you immediately. Botanica Estate does not store any of your credit card details and you are able to unsubscribe from our mailing list at anytime.

Shipping & Delivery

Delivery is restricted to within Australia and will be delivered via Australia Post. Orders will be dispatched after processing of payment. Please leave detailed instructions regarding where to leave the wine if there is nobody in attendance at delivery time. In the absence of instructions we will send via Australia Post, then, if no one is at home at time of delivery, wine can be delivered to be the post office. A business address is a good option, please include the business name and hours.

Returns

If any stock is damaged during transit, please contact us immediately via email info@botanica-estate.com.au or phone 0413 889 866. Returns for any ‘change of mind’ purchases is subject to review prior to any returns, exchanges or credits.

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